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Frequently Asked Questions

How do I activate PC Purifier on my System?

You will receive a confirmation email upon purchase of PC Purifier containing the download link and license key. Please follow the steps below to activate the same:

  1. Launch PC Purifier once you have installed the app.

  2. Click on the ‘Register Now’ option at the top right corner of the main screen.

  3. In the new window that opens, copy and paste the key in License Key field.

  4. Now, click on the ‘Register Now' button.

The program will be registered. You can then run a scan and fix the detected errors.

Please note that registration details are product and version specific so you can use them only with the product and its version you have purchased.

If you did not receive the confirmation e-mail, you can contact our support team at support@pcpurifier.com with your order number/reference number; we will send you the registration details again.

How do I enter the license key?

Please follow the steps below to enter the license key:

  1. Launch PC Purifier once you have installed the app.

  2. Click on the ‘Register Now’ option at the top right corner of the main screen.

  3. In the new window that opens, copy and paste the key in License Key field.

  4. Now, click on the ‘Register Now' button.

The program will be registered. You can then run a scan and fix the detected errors.

I already bought PC Purifier but it keeps asking me to purchase; why is that?

Please note that the trial version will let you fix only 15 errors. You will get auto-prompts to purchase PC Purifier if you are using the trial version. To activate the trial version, you have to register the program using the license key you received at the time of purchase. Once you register the program, you will no longer be prompted to purchase it.

Why is my license key not being accepted?

It is likely that the registration key/license key you are entering is incorrect. This may happen if you are typing in the key manually. Please copy and paste the license key to avoid typing errors.

If you are still unable to register the program using your registration key/license key, please send an email to our support team at support@pcpurifier.com with your reference number/order number and your query and our team will get back to you.

How do I retrieve my license key, if I happen to lose it?

In the unlikely event that you lose your license key, please email us the order number/reference number of the product from your registered email id (or the one you used at the time of purchase) to support@pcpurifier.com. We will mail you your license key.

How do I uninstall PC Purifier from my system?

In case you want to uninstall the program, please follow the steps below:

  1. Click the Start button on your taskbar and select Control Panel.

  2. Double-click the Add/Remove Programs icon. (For Windows Vista, 7, 8 and 10, please click on the ‘Programs and Features’ icon.)

  3. In the new window that opens, select PC Purifier.

  4. Click on the Remove option. (For Windows 10, 8.1, 8, 7 and vista please click on the Uninstall option.)

How do I stop PC Purifier from running a scan at Windows startup?

Please follow the steps below to avoid PC Purifier from launching at startup:

  1. Launch PC Purifier.

  2. Click on the Settings > General tab and uncheck the setting "Launch at Windows startup and start a registry scan".

  3. Click on the Apply button to save the settings.

This will disable the program from launching during start up.

Please see the attached screenshot below:

Why do I see registry errors on my computer even after performing several scans?

Even after detected registry errors are deleted, they leave behind other references and empty entries. These residual entries are presented during the next scans. This process may be replicated several times depending upon the Registry structure.

Here are few things you can do to fix this issue:

  1. Run your Registry scan/clean cycle until your errors are roughly 10 or less. The scan and clean process gets faster with each cycle. If your computer has hundreds of errors to begin with, scanning frequently will improve your computer’s performance to a great extent.

  2. If you use your computer often, run Registry scans on a weekly/daily basis.

Every time you are using your computer, you are making invisible changes to the registry even if you do something as basic as file deletion. Therefore, it is recommended that you clean the registry from time to time to keep it clean.

Does PC Purifier come with Money back guarantee?

Yes, PC Purifier comes with a 60 days money back guarantee.

How do scan and fix registry errors using PC Purifier?

To scan and fix registry errors using PC Purifier, follow the steps below:

  1. Launch PC Purifier and click on “Start Registry Scan” button.

  2. Once the registry scan is complete, click on “Fix Issues” button.

This will fix all detected issues on your PC.